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Privacy Policy

Last updated 1 October 2026.

[REVIEW BEFORE PUBLISHING: this is a working draft. Fill in the bracketed items and have it checked by someone qualified. It has not been reviewed by a lawyer.]

Who we are

This website, grahammattingley.eu, provides F5 BIG-IP training and related professional services. The data controller is [REGISTERED COMPANY NAME], trading as Approxee, of [REGISTERED ADDRESS].

For any question about this policy or about your personal data, contact [email protected].

What we collect

  • Information you give us. Your name and email address when you join the newsletter, join a course waitlist, book a discovery call, ask a question or contact us. Anything you choose to write in a community post or a course comment.
  • Purchase information. When you buy or claim an offer, our platform records what you bought, when, and the amount. Card details are handled by the payment provider and are never stored by us or visible to us.
  • Usage information. Pages viewed, lessons started and completed, emails opened and links clicked, plus technical data such as IP address, browser and device type.

Why we use it, and on what legal basis

  • To deliver what you asked for: course access, coaching sessions, discovery calls, community membership. Legal basis: performance of a contract.
  • To send you the newsletter and course announcements you signed up for. Legal basis: consent. You can withdraw it at any time using the unsubscribe link in any email.
  • To run and secure the site: preventing spam and abuse, fixing faults, understanding which material is useful. Legal basis: legitimate interests.
  • To meet accounting and tax obligations. Legal basis: legal obligation.

Who we share it with

We do not sell your personal data. We share it only with the service providers needed to run this business:

  • Kajabi, for hosting, course delivery, email, payments and the member community.
  • The payment provider used at checkout, for processing payments.
  • Google reCAPTCHA, for spam protection on forms. Google receives technical data about your visit when a protected form is shown.
  • Video hosting for lesson playback.
  • [ANY OTHER TOOL YOU USE: analytics, scheduling, CRM]

Some of these providers are based outside the European Economic Area. Where that is the case, transfers are covered by the safeguards those providers put in place, such as Standard Contractual Clauses.

How long we keep it

Course and purchase records are kept for as long as you hold access, and afterwards for as long as tax and accounting rules require. Newsletter subscribers are kept until you unsubscribe. Enquiries that do not become customers are kept for [RETENTION PERIOD].

Your rights

If you are in the UK or the EEA you have the right to access your data, correct it, have it deleted, restrict or object to how we use it, receive a copy in a portable format, and withdraw consent at any time. To exercise any of these, email [email protected]. We will respond within one month.

If you are not satisfied with our response you can complain to your national data protection authority.

Cookies

This site uses cookies that are necessary to make it work, such as keeping you logged in, remembering your cart, and protecting forms from spam. It also uses cookies that help us understand how the site is used. You can block or delete cookies in your browser settings, though parts of the site may then stop working correctly.

[LIST THE SPECIFIC COOKIES, OR INSTALL A CONSENT BANNER.]

Changes

If this policy changes we will update the date at the top of this page.