Terms of Service
Last updated 1 October 2026.
[REVIEW BEFORE PUBLISHING: this is a working draft. Fill in the bracketed items and have it checked by someone qualified. It has not been reviewed by a lawyer.]
Who you are contracting with
These terms govern your use of grahammattingley.eu and anything you buy or claim through it. The provider is [REGISTERED COMPANY NAME], trading as Approxee, of [REGISTERED ADDRESS], company number [NUMBER], VAT number [VAT NUMBER, OR DELETE IF NOT REGISTERED].
By buying a course, booking a session or joining the community, you accept these terms.
What you are buying
Courses are self-paced online training. Unless a course page says otherwise, access is granted to you personally for as long as the course remains available on this platform, with a minimum of [MINIMUM ACCESS PERIOD] from purchase.
Coaching is sold as individual sessions of the stated length, delivered by video call and recorded to your account.
Some courses are released progressively. Where that is the case the course page says so before you buy.
Price and payment
Prices are shown in euro and include VAT where it applies. Payment is taken at the point of purchase by our payment provider. Where a course is offered free to people who sign up before a stated date, that offer is limited to the course named and the date stated.
Your right to cancel
If you are a consumer in the EU or UK you normally have 14 days to cancel a purchase and receive a refund. Digital content is an exception: by starting a course you ask us to begin supply immediately and you accept that your right to cancel is lost once you do.
Our own refund position: [STATE YOUR POLICY. For example, a full refund within 14 days if you have completed less than 20% of the course.]
To request a refund, email [email protected].
Coaching sessions cancelled with at least [NOTICE PERIOD] notice can be rescheduled. Sessions missed without notice are treated as delivered.
What you may and may not do with the material
Your account is personal. You may use the courses, notes, labs and recordings for your own learning and in your own work.
You may not share your login, re-publish the material, resell it, use it to train or deliver your own course, or upload it elsewhere. All content remains our intellectual property. Organisations wanting access for a team should buy a licence per person or contact us about a team arrangement.
Community conduct
The community exists for practical, professional discussion. Be civil, do not post other peopleā€™s confidential information or production configuration, do not advertise, and do not share course material outside the community. We may remove posts or withdraw access where these terms are broken.
What we promise, and what we do not
The training is prepared carefully from real production experience and follows the official F5 exam blueprints. We do not guarantee that you will pass any exam. We are not affiliated with, endorsed by, or acting on behalf of F5, Inc. F5 and BIG-IP are trademarks of F5, Inc.
Configuration shown in the courses is for teaching. You are responsible for anything you apply to your own systems, and you should test it before using it in production.
Availability
We aim to keep the site and courses available at all times but do not guarantee uninterrupted access. The platform may be unavailable for maintenance or for reasons outside our control.
Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Subject to that, our total liability to you is limited to the amount you paid us for the product concerned.
Governing law
These terms are governed by the law of [JURISDICTION], and its courts have exclusive jurisdiction.
Changes
We may update these terms. The version in force is the one on this page on the day you buy.